We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase e.g. your receipt.
An excellent service from beginning to end. Friendly and professional staff and were happy to move dates around due to delays in my build. I was communicated with every step of the way of arrivals and pick ups with photos sent to see if I was happy with positioning. Price wise it was unbeatable compared to removalists prices and you can pack and unpack at your own pace. Have recommended this service to others.
Big thank you to Gobox. Life saver! Fast and easy delivery. Staff were helpful.
Great experience from start to finish Helped plan everything we needed from the delivery and collection dates to boxes and packaging materials Couldn’t recommend enough Go Box ⭐️⭐️⭐️⭐️⭐️ and beyond We have used one of the others and got messed around This is the only one we will use from now on
Gobox team have been so fantastic and a enjoy to work with , it made our move not stressful at all, love the fact we could pack at our own pace, would recommend to everyone. Thankyou again 😀
I am very happy with my Gobox and l can't wait to start using it. Bonus, as the one l got is brand new. Thank you for the easy delivery.
Gobox made a very stressful time much easier for us. Their accommodation of our last minute request, prompt response, reliable delivery/pickup were amazing. Have used them twice now and definitely will use them again if needed.
Office Hours: Mon-Fri: 9am – 5pm
Delivery Hours: Mon-Fri: 9am - 5pm
Phone: 1300 668 688
Email: infosa@gobox.com.au
