We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase e.g. your receipt.
Great experience from start to finish Helped plan everything we needed from the delivery and collection dates to boxes and packaging materials Couldn’t recommend enough Go Box ⭐️⭐️⭐️⭐️⭐️ and beyond We have used one of the others and got messed around This is the only one we will use from now on
Gobox team have been so fantastic and a enjoy to work with , it made our move not stressful at all, love the fact we could pack at our own pace, would recommend to everyone. Thankyou again 😀
I am very happy with my Gobox and l can't wait to start using it. Bonus, as the one l got is brand new. Thank you for the easy delivery.
Gobox made a very stressful time much easier for us. Their accommodation of our last minute request, prompt response, reliable delivery/pickup were amazing. Have used them twice now and definitely will use them again if needed.
Deanna was very helpful and pleasant to deal with after our gobox didn’t fit in the laneway. Overall happy with the experience, made life so much easier moving houses.
The whole process from enquiry to delivery through to pick up was seamless. It's pretty rare to receive such good service these days. I did look at competitors but they just didn't match the value or personal service. I would highly recommend Go box.