We are not required to provide a refund or replacement if you change your mind.
But you can choose a refund or exchange if an item has a major problem. This is when the item:
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase e.g. your receipt.
The Gobox team were amazing to deal with, and very well priced. If I need mobile storage again, I'll definitely being going back to Gobox.
We booked a box for moving house. I described my desire incorrectly however the team adjusted the booking so the box aligned with our plan. I was very grateful. Thank you for your services
Outstanding service from my first enquiry! This is a business that puts the customer first in EVERY-thing they do. Lovely friendly people who work cohesively to provide exceptional service exceeding my (high) expectations every time. I recommend highly. With gratitude.
This is the 3rd time since 2020 that I have used GoBox and can highly recommend their service. Great value for money and easy to organise.
The ease of service from the initial booking to delivery to pick up was sensational. Great team, great product and great service!
Absolutely exceptional service dealing with Gobox from two years ago until now. Their drivers and customer service reps are so helpful, friendly and easygoing! They are very responsive and communicative. I never had to wait on the phone to speak with someone and my emails have always been responded to within a day. If you need your belongings stored I cannot recommend Gobox enough. The units are clean, well engineered and secure. Delivery is made super easy as well!
