gobox FAQ

Find answers to common questions on portable storage here, if you don't find the question you were looking for, then either call us or fill out the contact form at the bottom of the page.
Portable Storage

Any queries? Contact us today via online or call us on 1300 668 688

You can store it at your place for as long as you want. There is no time limit.

You can store your gobox wherever you like inside your property, providing our delivery system can get access. In most areas you can also place your gobox on the nature strip or in a car space in the street if allowed by your local council. If placing outside your property most councils require a permit.

You can access your unit by appointment, you just need to give us 48 hours notice.

Yes, we only require 48 hours notice.

That is something you will need to check with your local council. However, mobile storage is permitted in most municipalities, although it's most likely you will need to arrange a permit prior to delivery of your gobox.

Yes, insurance is available when storing at our facility. If storing at your place, insurance is available in South Australia. If storing at your place in Victoria you will need to check with your home insurance policy.

Yes, we can deliver the unit with packing supplies so that you can get started right away. Talk to one of our mobile storage consultants to determine what you need.

Please note that 3000kg is the maximum weight that can be loaded into a gobox unit. If the weight maximum is exceeded, gobox cannot transport or relocate the gobox unit until the contents weight is less than 3000kg.

Billing, Booking and Ordering Portable Storage

Any queries? Contact us today via online or call us on 1300 668 688

Please note different delivery times for each state.
Delivery times SA: Monday to Friday 8.00am to 5.00pm.
Delivery times VIC: Monday to Friday 8:00am - 3:00pm

7 days notice is required for pickup of your gobox.
Please note different pickup times for each state.
Pickup times SA: Monday to Friday 8.00am - 5.00pm.
Pickup times VIC: Monday to Friday 8:00am - 3:00pm

7 days notice is required. You simply need to call 1300 668 688 or email and we will come and move your unit. You can also book to have your gobox moved in advance of 7 days.
Please note transport times vary between states.
Transport times SA: Monday to Friday 8.00am - 5.00pm
Transport times VIC: Monday to Friday 8:00am - 3:00pm

You can pay for your portable storage box with cash, cheque and most major credit cards. You pay on a month to month basis. Alternatively you can pay in advance.

Gobox units are rented for periods of 1 month. No rent will be refunded for part monthly rental, eg 2 weeks. Deposit will not be refunded if delivery is cancelled within 24 hours.

Delivery of your gobox Mobile Storage unit will occur between 9am - 5pm on the day requested. No gobox deliveries are made on weekends or after hours unless previously authorised.

gobox Mobile Storage uses SiteLink Web Edition which is in full compliance with SAS 70 Type II. SAS 70 Type II has become the highest standard of controls as they relate to financial and data security, reporting, and monitoring. Rest assured your credit card details are highly protected.

Just 3 Easy Steps

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Step 1: Phone Us
Phone us on 1300 668 688 and we then discuss your situation and determine the right size gobox to suit your needs.
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Step 2: gobox Delivery
Simply arrange a time and date with us and our team will drop off your gobox at your desired location.
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Step 3: Store or Move
• Store your gobox at yours (unlimited time – just call us when you’re finished);
• Store your gobox at ours; or
• We’ll even help you move (local or interstate)!

Customers Reviews

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Jocel barrett

Big thank you to Gobox. Life saver! Fast and easy delivery. Staff were helpful.

tony day

Great experience from start to finish Helped plan everything we needed from the delivery and collection dates to boxes and packaging materials Couldn’t recommend enough Go Box ⭐️⭐️⭐️⭐️⭐️ and beyond We have used one of the others and got messed around This is the only one we will use from now on

Allie Chamberlain

Gobox team have been so fantastic and a enjoy to work with , it made our move not stressful at all, love the fact we could pack at our own pace, would recommend to everyone. Thankyou again 😀

Pauline Edwards

I am very happy with my Gobox and l can't wait to start using it. Bonus, as the one l got is brand new. Thank you for the easy delivery.

Margie Clarke

Gobox made a very stressful time much easier for us. Their accommodation of our last minute request, prompt response, reliable delivery/pickup were amazing. Have used them twice now and definitely will use them again if needed.


Deanna was very helpful and pleasant to deal with after our gobox didn’t fit in the laneway. Overall happy with the experience, made life so much easier moving houses.

Get An Obligation Free Quote Today!

The gobox team has a wealth of experience in the moveable storage unit industry, and we’re here to ensure your experience with us is second to none. Contact us today to make your move as easy and stress-free as possible.
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