gobox Mobile Storage is such a simple, non complicated solution for individuals wanting to declutter or move home or office. It amazes me as to how adaptive gobox Mobile Storage can be especially in these unforeseen times.
Recently we had a customer who called to advise us that they had just come back from overseas and were in self-isolation. Settlement of their new house happened whilst they were away on holidays and they now required the 3 gobox’s to be delivered so that they could start packing up their home while self-isolating.
We were able to offer them a completely contact-free solution to suit their situation.
It began with us sending them an aerial view of their property. We then asked them to let us know where on the property they would like the gobox’s placed. The drivers were made aware of the situation and should they need to contact the customer they could do so by phone, but the owners would stay inside the house.
All three gobox’s were delivered the same day with no issues, which goes to show how we can operate under these circumstances without the need to be customer facing.
The overall process involved a little extra work from the office staff but with the teamwork of everyone at gobox Mobile Storage, it makes me proud as Warehouse Manager to know that we are happy to adapt and change to provide continuous service especially under these unprecedented conditions.
Sean Finn, Warehouse Manager, gobox Mobile Storage
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If you require a hassle free mobile solution with contact free service, get in touch with the team today. We will endeavour to provide you with a solution suited to your needs.
Any queries? Contact us today online or call us on 1300 668 688
The Gobox team were amazing to deal with, and very well priced. If I need mobile storage again, I'll definitely being going back to Gobox.
We booked a box for moving house. I described my desire incorrectly however the team adjusted the booking so the box aligned with our plan. I was very grateful. Thank you for your services
Outstanding service from my first enquiry! This is a business that puts the customer first in EVERY-thing they do. Lovely friendly people who work cohesively to provide exceptional service exceeding my (high) expectations every time. I recommend highly. With gratitude.
This is the 3rd time since 2020 that I have used GoBox and can highly recommend their service. Great value for money and easy to organise.
The ease of service from the initial booking to delivery to pick up was sensational. Great team, great product and great service!
Absolutely exceptional service dealing with Gobox from two years ago until now. Their drivers and customer service reps are so helpful, friendly and easygoing! They are very responsive and communicative. I never had to wait on the phone to speak with someone and my emails have always been responded to within a day. If you need your belongings stored I cannot recommend Gobox enough. The units are clean, well engineered and secure. Delivery is made super easy as well!
