READY FOR PICKUP DAY?
Three quick things to do before we collect your gobox — so pickup runs smoothly, with no delays and no extra trips.
Run through these three checks the night before pickup — they take a couple of minutes and save a wasted trip.
Double-check corners and shelves — anything left inside can’t travel with the box. The unit needs to be completely empty before our driver can collect it.
The lock and keys are yours to keep. Remove the padlock and leave the door unlocked so our driver can check the unit and secure it for transport.
Our truck needs about 4 car spaces (23m) — the same spot we used for delivery works perfectly. Please keep it free of parked cars and bins.
We’ll text your collection window the day before pickup.
Times are an estimate — traffic can shift them either way, so please have your gobox ready before the window starts. Our driver loads the unit and you’re done: nothing to return, nothing to drop off.
Need to change your pickup date? Please give us at least 48 hours notice on 1300 668 688.
Your final invoice follows within a few days of pickup.
It covers any remaining charges and closes your account. If anything doesn’t look right, call 1300 668 688 and we’ll sort it out.
At least 7 days — and a little longer during peak periods. Call 1300 668 688 with your preferred date and we’ll lock it in.
Yes — with at least 48 hours notice. Late changes may incur additional fees, so the earlier you call, the better.
Keep it as long as you need — storage is month to month. Just call us at least 48 hours before your scheduled pickup and we’ll reschedule.
Your final invoice arrives within a few days of collection and closes your account — there’s nothing else you need to do.
Live Google reviews from Melbourne and Adelaide.
The Gobox team were amazing to deal with, and very well priced. If I need mobile storage again, I'll definitely being going back to Gobox.
We booked a box for moving house. I described my desire incorrectly however the team adjusted the booking so the box aligned with our plan. I was very grateful. Thank you for your services
Outstanding service from my first enquiry! This is a business that puts the customer first in EVERY-thing they do. Lovely friendly people who work cohesively to provide exceptional service exceeding my (high) expectations every time. I recommend highly. With gratitude.
This is the 3rd time since 2020 that I have used GoBox and can highly recommend their service. Great value for money and easy to organise.
The ease of service from the initial booking to delivery to pick up was sensational. Great team, great product and great service!
Absolutely exceptional service dealing with Gobox from two years ago until now. Their drivers and customer service reps are so helpful, friendly and easygoing! They are very responsive and communicative. I never had to wait on the phone to speak with someone and my emails have always been responded to within a day. If you need your belongings stored I cannot recommend Gobox enough. The units are clean, well engineered and secure. Delivery is made super easy as well!
Call 1300 668 688 — we ask for at least 7 days notice and we’ll lock in your date.
